Service: Provided 24/7 in-home care for elderly father and stepmother.
I got in touch with SAR through a doctor after my dad had a stroke, and Hilde and the team reacted very quickly - they went to his home in Castelmarin, got him into the Gambellas private hospital, and then set up 24-7 in-home care. We now have a rotating team of three caretakers in the house, including help for my stepmother who is developing dementia, and they are available, open, transparent, and give proper feedback. It took some adjusting having people living in the house and there were a couple of carers my father couldn’t get on with, but SAR found the right fit and so far so good - we are human. Price feels fair compared to what I could get back home, and while nothing in this kind of care is ever perfect, I’m very happy with the service.
Collected by phone from a real customer on 26 Feb 2025.
