Teresa
Lisbon on Nov 2025
I booked a deep spring cleaning with window cleaning and some garden work. They showed up earlier than the agreed 10-10:30 without telling me, so the worker waited outside about 25 minutes on a stormy morning, and we agreed the garden could be done another day if the weather got bad; when he started, there was no rain. Inside, he first said he’d only clean the inside of the windows, but mine open inward and I just wanted the outside wiped - stains and bird droppings - which he did, but it didn’t feel proactive. Midway they texted to add an extra charge for inside cabinet cleaning even though our agreement said all cabinet surfaces were included, then lowered the add-on, and for me the issue wasn’t the money but that a deep spring clean should include everything, so I wouldn’t recommend them.