Anonymous
Lisbon on Jul 2026
I booked Karina for window cleaning and post construction cleaning in a very large apartment with sensitive surfaces, and I even offered a viewing because it was clear this was a big job. They were accommodating with the date and came on a Sunday, but they arrived with too few people, the windows were finished and everything else remained unfinished, there was construction dust everywhere, and one window detail was broken. I paid because they promised to come again that same week to finish the work, but later they declined and said construction had happened in the mean time, which I believe was simply not true. It felt like an excuse not to come anymore, and overall, from my perspective, it was not professional. In my experience, they did not do anything to address or fix the broken window detail.