English-Speaking Sofa cleaning companies in Lisbon

I booked Ricardo to clean my sofa. He arrived about an hour and 15 minutes late, said it was traffic, and he did message and apologize, but I still had to ask when he would actually get here, which stressed me because I had an online Portuguese lesson. Once he started, he seemed professional, brought all the gear, steamed the couch and dried it, worked pretty fast, left everything clean, and removed all the stains; I felt safe and comfortable even leaving him working in the room. Price felt slightly high but overall I liked the job and I’m already thinking to have him back for the mattress.

I had 2 rugs that needed a deep cleaning and stain removal, and Jonas replied promptly and came on time, even a bit earlier. He took the rugs away and brought them back when he said he would, and the job was done very well. One of the rugs could not be cleaned completely, but it was very dirty so that was no surprise, and the price felt very reasonable.

I booked Karina for window cleaning and post construction cleaning in a very large apartment with sensitive surfaces, and I even offered a viewing because it was clear this was a big job. They were accommodating with the date and came on a Sunday, but they arrived with too few people, the windows were finished and everything else remained unfinished, there was construction dust everywhere, and one window detail was broken. I paid because they promised to come again that same week to finish the work, but later they declined and said construction had happened in the mean time, which I believe was simply not true. It felt like an excuse not to come anymore, and overall, from my perspective, it was not professional. In my experience, they did not do anything to address or fix the broken window detail.