François
Barcelona, May 2026
I contacted Andrey about my oven 3-4 weeks ago and he was very responsive - asked for photos, came quickly, and confirmed the issue. There was a small misunderstanding about the quote at first, since I thought the first visit was included and he asked me to count the trip, but we agreed and moved on. He ordered the defective part, sent me the invoice, came back a few days later, and in less than an hour the oven was fixed - the diagnosis was exact. Very honest, clear, and very cordial, and the price felt fair, so I’d call him again.